Configuring a Phone

EndPoint Manager is a commercial module allowing you to configure over 220 devices and change settings on a per-template basis from the GUI. EndPoint Manager helps you quickly and easily configure a phone.

These instructions will walk you through basic configuration, including setting an IP address, creating a phone template, setting up a line key, mapping the phone to an extension, installing firmware, and applying phone config files. Keep in mind that you will always have to download a new config file to the phone in order to see any of your changes.

  • Go to Settings → EndPoint Manager
  • Click on Global Settings in the menu at the upper right corner of the page. Setting the IP Address and Viewing the HTTP Provision Port
    • Enter the IP address of your PBX into the Internal IP Address field. If you will have phones connecting to the PBX on an External IP or FQDN, enter that into the External IP Address field.
    • Take note of the HTTP provision port shown, as some phones such as Digium only support HTTP or FTP provisioning.
    • Click Save Global when done.

      endpoint-global-settings.png?version=1&modificationDate=1437480318000&api=v2&effects=border-simple,blur-border

Creating a Template for the Phone

  • Click Add Brand in the EndPoint menu at the upper right corner of the screen.
  • Click on the brand of your phone. You will be taken to a page where you can begin creating a new template.
    epm-brand-list.png?version=1&modificationDate=1438251139000&api=v2&effects=border-simple,blur-border

  • Enter a Template Name (no spaces).
    epm-name.png?version=2&modificationDate=1438251546000&api=v2&effects=border-simple,blur-border

  • Choose an Internal or External Destination Address.
    • Internal: The system will pull the IP address you defined earlier in Global Settings.
    • External: You may enter any IP or Fully Qualified Domain Name (FQDN).
      epm-destination-address.png?version=1&modificationDate=1438251716000&api=v2&effects=border-simple,blur-border

  • Select the Time Zone for the phone. Choose the time offset from GMT, or select GMT. (Do not adjust for daylight savings time; use the standard time number.)
    epm-time-zone.png?version=1&modificationDate=1438251820000&api=v2&effects=border-simple,blur-border

  • Choose a Line Label for line keys on supported phones. This can be name only, extension only, or name and extension.
    epm-line-key.png?version=1&modificationDate=1438254563000&api=v2&effects=border-simple,blur-border

  • For Firmware Version, select Firmware Slot 1 from the drop-down menu. Note: you will need to install firmware by following the instructions given later in this wiki.
    firmware-slot-menu.png?version=1&modificationDate=1438254839000&api=v2&effects=border-simple,blur-border

  • Check your Provision Server Address. It should match the Destination Address set earlier.
  • For Provision Server Protocol, click on HTTP, FTP, or TFTP, depending on the options you see available, and which protocol is correct for your phone.